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Mauritius – customer experience management

The client (mobile operator) awarded Cybercom a Customer Experience Management (CEM) service contract in Mauritius. Operators, CEM

Oman – Quality control of telecom services

Cybercom client case: The Telecommunications Regulatory Authority (TRA) in the Sultanate of Oman awarded Cybercom a contract to conduct an audit and evaluation of the quality of telecom services in Oman. Operators, CEM

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