The customers of Omena Hotellit Oy expect to receive service round-the-clock – safely and effortlessly. In order to keep the website responsive during high visitor peaks due to events and campaigns, it was justified to replace the traditional data centre technology with the cloud service from Amazon Web Services (AWS).
"We chose Cybercom's Passionate Support for AWS services due to its versatility and comprehensiveness. Cybercom takes care of the transition project and design, as well as of the continuous maintenance of the platform for us."
Joonas Castrén, Digitalization Manager of Omena Hotellit Oy
Omena Hotellit replaced data centre technology with AWS cloud services
Cybercom's Passionate Support for AWS -services were chosen for the maintenance of the cloud platform. Passionate Support for AWS includes 24/7 operations and support, infrastructure and architecture design and implementation of AWS environments.The transformation to cloud services derived from the growth strategy of Omena Hotellit Oy, highlighting the importance of the utilisation of digitalisation. The goal is to expand the company's hotel network that now comprises of seven Omena hotels in Finland.
"To the constantly growing number of Finnish customers, Omena hotels represent modern accommodation services successfully combining digitalisation and self-service, where all unnecessary – hence, extra – expenses have been cut out. To the youngest of our clients, the "old-fashioned" check-in process is already long forgotten – just like phone booths and bank offices", states the CEO of Omena Hotellit Oy, Thomas Kingelin.*
The information security of the cloud platform related to the website and booking system was carefully planned and executed in close collaboration between the specialists from Cybercom and Omena hotels.
"We have now deployed the booking system of next generation – it provides us with better possibilities than ever before to continue the digitalisation of our business as well as to further develop our self-service concept. We chose Cybercom's Passionate Support for AWS services due to its versatility and comprehensiveness. Cybercom takes care of the transition project and design, as well as of the continuous maintenance of the platform for us. Especially important for our business was the scalability of the service, which played an important role when choosing a partner. With the help of Cybercom, we are now able to utilize exactly the right amount of capacity for our needs", tells Joonas Castrén, Digitalization Manager of Omena Hotellit Oy.