Visit us in Hall 4.
"We regard Cairo ICT an important event in the MENA region, as Egypt is considered the main gateway to North Africa. This participation is aligned with Cybercom’s plan to expand its business in this region," says Sameh Soliman VP Sales and Business Development.
Cybercom will present CEM 2.0 during Cairo ICT, the new release of its customer experience management solution.
"Our CEM service starts at the right end. Benefitting from our twenty-year track record of managing and improving mobile network quality, we are launching a subscription-based service that eliminates the gap between the traditional network-centric quality indicators and the customer-centric perceived service," says Conny Karlsson, Managing Director, Cybercom International Connectivity Management.
In addition, Cybercom will take part in the IoT panel discussion 'The Internet of Things – The Application Perspective of Transforming Communities', and Magnus Karlsson, Director Advisory Service, will represent Cybercom Group.
Customer Experience Management – Cybercom will present its new CEM portal that allows telecom companies to monitor and analyse their end-user experience and perception of their service.
For further information, please contact:
Conny Karlsson, Managing Director, Cybercom International +65 983 730 16
Magnus Karlsson, chef, Advisory Services, Cybercom +46 701 888 851
Kristina Cato, Communications and IR Manager, Cybercom Group +46 708 644 702