SKF has customers worldwide. Consequently, its Web portal is one of its key marketing channels with more than 100 local Web sites. Speed and the portal’s 24/7 performance and availability are critical success factors. During phase 1 implementation, about 30 Web sites were integrated into the new solution.
“Performance improvements in Asia – an important growth market – quadrupled,” says Richard Olivecrona, director of SKF’s Internet and intranet management unit. “Using the Akamai technology that Cybercom offers, response times were drastically lowered.”
“Cybercom offers its partner’s – Akamai’s – integrated solution, which provides the world’s largest network platform for Web content delivery,” says Per Ankarås, key account manager at Cybercom. “That way, SKF’s Web capacity increases when needed, and the company gets performance checking of its Web sites worldwide. SKF doesn’t have to expand its infrastructure on its own and unnecessarily.”
SKF’s business concept is to offer high-quality products, services, and expertise-driven solutions that help customers succeed on their markets. SKF.com is an integrated part of the Group’s marketing communication. From SKF.com, customers have access to the company’s technological expertise – 24/7 – and SKF plans to provide further improved service for its customers via its Web portal.
“The traffic has already increased to more than 200,000 pages per day since we offer an average response time of about three seconds,” says Olivecrona. “We’re very pleased.”
For more information, contact:
Per Ankarås, business developer, Cybercom Group, + 46 709 648 176
Richard Olivecrona, director, SKF Internet and intranet management, + 46 705 15 2576
Kristina Svensson, communications manager, Cybercom Group, + 46 708 646 702
Cybercom is an IT consulting company that focuses on developing and strengthening its customers’ operations by delivering IT solutions that generate more business for its customers. The company offers expertise primarily in telecom and finance. Cybercom was launched in 1995; since 1999, it has been quoted on the Stockholm stock exchange’s O list (Stockholmsbörsen). The company is financially sound; it currently employs about 370 people (an average of 13 years’ consulting experience), who in a creative, stimulating milieu, add value in the form of professionalism, experience, customer relations, and the results that they deliver. Cybercom has operations in 10 countries and offices in Denmark, Norway, Sweden, and the UK.